Wednesday, November 28, 2012

Grease Monkey - Aurora

We've all heard that terrible "clunk" when we realize the battery is as dead as a doornail. But last week, after calling the Grease Monkey located at 22515 East Aurora Parkway, the manager, Mike Long, took care of the problem. He sent a man to the house to jump start the car, so I could drive it back to the store. Since we needed a large battery, and one they didn't have in the shop...one was brought from another location, and installed within the hour. After complimenting Mike, he said, "We try very hard to do all we can for our customers, and provide the best possible service...that way, we know you'll come back to us."